Public opinion seems to favour and even praise the E-services provided by the Royal Oman Police (ROP). Some attribute the reasons for this distinction to military discipline and leadership. One may ask, what are ROP’s “success factors” in its qualitative transformation in the provision of E-services? The scientific approach I adopted to come up with findings to answer this question is based on field diagnosis and finding solutions, or through the field study of the factors of success of a model that has already proved its worthiness on the ground and as substantiated by international reports.
Oman Road Map (1)
for Oman’s Advancement
Growth within most economic sectors is not expected to take place. It is essential to move towards a public sector that utilises advanced technology. This can only be achieved through the transformation and reengineering of the whole process. The key message is to consider local challenges, the regional situation and competition. Change in the Omani public is inevitable.